FAQ

What makes our tea so flavorful?

The exceptional taste of tea is influenced by many factors, including the quality of the tea leaves, the time of harvest, and the unique characteristics of the region where it is grown.
Our tea is cultivated in the picturesque Hangzhou province, known for its ideal climate, pure water, and fertile soil. With a rich history of tea production spanning over 1,000 years, Hangzhou has earned its reputation as one of China’s premier tea-growing regions. This legacy, combined with the natural advantages of the area, ensures that every cup of our tea delivers unparalleled flavor and quality.

What does the coffee taste like? Does it resemble mushrooms or herbal extracts?

You might be surprised, but our coffee tastes just like premium coffee. Using advanced blending techniques and carefully developed formulas, we ensure a rich, smooth, and delicious flavor in every cup.
Our coffee beans are sourced from Dak Lak province in Vietnam, renowned as the coffee capital of the region. The lush hills of Dak Lak produce some of the finest coffee in the world, bringing you an authentic coffee experience with added functional benefits.

Why choose extracts, and are coffee and tea with extracts safe?

Incorporating functional extracts into your daily routine is one of the simplest ways to enhance your well-being without disrupting your habits. By swapping your regular coffee or tea for beverages infused with powerful, plant-based benefits, you can take a small step toward long-term positive change.
Our expertly crafted products are certified organic, plant-based, low-calorie, and contain no added sugar, with minimal to no caffeine. They allow you to enjoy your favorite rituals while nourishing your body with every sip. Transform your daily routine effortlessly—your habits, upgraded!

When is the best time to enjoy tea and coffee?

Coffee is ideal for starting the day or giving yourself a refreshing boost in the morning or afternoon. Tea, on the other hand, can be enjoyed anytime—whether it’s a calming evening ritual, a midday break, or a soothing moment whenever you need it.

How should I prepare and enjoy it? Can I add milk, sugar, or other ingredients?

Simply mix one sachet with 7-8 oz of hot water, and it’s ready to drink! Absolutely! While our beverages are delicious on their own, you can enhance your experience with milk, honey, stevia, or any healthy additive of your choice. Make it your own!

Which product is best to start with?

There’s no right or wrong choice—start with what excites you the most! Whether you’re looking for a boost, balance, or indulgence, our diverse range has something for everyone. Pick the product that suits your personal taste or wellness goals and begin your journey to feeling your best. Every sip is a step toward better living!

Is it safe to use your products if I am pregnant, nursing, or taking medication?

Our products are not intended to diagnose, treat, cure, or prevent any medical conditions. We recommend consulting with your healthcare practitioner to ensure they are suitable for your individual needs.

How should I use your products, and can I combine them?

Start your journey with just one sachet per day to discover how our products work with your body. As you feel the benefits, you can confidently adjust the dosage to fit your lifestyle and goals. The best part? All of our products are designed to complement each other, so you can mix and match them to create the perfect routine for your needs. Unlock the full potential of our products today!

Are your products vegan and allergen-free?

All our products are vegan-friendly, with the exception of the Hot Chocolate with Ganoderma extract, which contains milk. Additionally, the ingredients used in the manufacturing of our products are free from gluten, wheat, soy, and peanuts. We are committed to full transparency and clearly list all ingredients on our product labels.

Please note that individual allergic reactions can occur when trying new products. If you have any concerns or specific health considerations, we strongly recommend consulting a healthcare professional to develop a personalized plan for incorporating functional mushrooms into your diet.

Can the products be consumed during workouts or an active lifestyle?

Yes, our products are perfectly suited for an active lifestyle. Teas and coffees with added functional ingredients help maintain energy and focus, while components such as Cordyceps and Ganoderma support recovery after physical activity.

How can I place an order?

Placing an order is easy! Simply select the products you are interested in on our website, add them to your cart, and proceed to checkout. Enter your delivery details and choose your preferred payment method. Once your order is confirmed, you will receive an email notification with all the details.

How is delivery carried out, and how much does it cost?

We deliver to various countries, including Kyrgyzstan, Kazakhstan, Russia, Uzbekistan, European countries, the United States, and Canada.

Delivery costs and timeframes depend on your region and the shipping method selected. For orders over 100 CV, shipping is free. Detailed information about costs and timeframes will be provided during checkout.

Standard shipping within the U.S. (via USPS) and Canada (via Canada Post) typically takes 5 to 7 business days, depending on your location.

Once your order is shipped, you will receive a tracking number via email to conveniently monitor your package. We aim to make the delivery process as seamless and efficient as possible for you!

Can I change the delivery address after placing an order?

Unfortunately, the delivery address cannot be changed once the order has been placed. Please double-check your details before confirming your order to avoid any inconvenience. If you have any questions, feel free to contact our customer support team for assistance.